Contact information

We're here to help.

At SoftLivings, customer satisfaction is our top priority. Whether you have questions about a product, need help with an order, or require after-sales support, our customer service team is ready to assist you.

Customer Support

Email: aljhamalak@gmail.com

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Saturday – Sunday: Closed

We aim to respond to all inquiries within 24 business hours.

Order Support

If you're contacting us about an existing order, please include:

• Your Order Number
• The email address used for the purchase
• A brief description of your request

This helps us resolve your inquiry as quickly as possible.

Business & Partnership Inquiries

For wholesale opportunities, collaborations, or business partnerships, please contact:

Email: aljhamalak@gmail.com

Before Contacting Us

You may find the answer to your question on our:

• Shipping Policy
• Return & Refund Policy
• Frequently Asked Questions (FAQ)

Our Commitment

At SoftLivings, we're committed to providing innovative technology products, reliable customer support, and a smooth shopping experience from start to finish.

Thank you for choosing SoftLivings. We appreciate your trust and look forward to serving you.